Health & Safety Policy — Business Waste Removal Millbank

Policy statement: This Health and Safety policy sets out the standards and procedures adopted by our business waste removal operation to protect employees, contractors, visitors and the public. The policy applies across our rubbish company service area and covers the safe handling, transport and disposal of commercial and business waste. It is the responsibility of management and staff to ensure that all reasonable steps are taken to prevent injury and environmental harm.

We commit to compliance with relevant health and safety obligations and to continually improve our performance in waste removal Millbank operations. The objectives include risk reduction, incident prevention and effective response planning. This policy is mandatory for anyone engaged in our rubbish removal service activities and is supported by documented procedures, training and regular audits.

Scope and applicability: This policy applies to all on-site and vehicle-based activities across the designated rubbish company service area. It covers commercial waste collection, hazardous and non-hazardous segregation, manual handling, lifting operations, traffic and pedestrian safety, and the use of plant and equipment. Subcontractors and temporary staff must adhere to our standards and demonstrate competency before performing duties.

Responsibilities

Senior management shall provide leadership, allocate resources and ensure the policy is implemented. Site supervisors must enforce safe systems of work, carry out risk assessments, and ensure that staff have access to appropriate personal protective equipment. Individual employees are required to follow instructions, report hazards and incidents, and participate in training. Non-compliance may result in disciplinary action.

Contractors and third-party carriers are responsible for the safety of their personnel when engaged on our contracts. Procurement processes include health and safety evaluation to ensure that any contractor operating in our rubbish collection service area meets our standards. Records of contractor induction and permits must be maintained.

Risk assessment and control measures

Risk assessments shall be undertaken for all routine and non-routine tasks. Controls follow the hierarchy of elimination, substitution, engineering, administrative measures and PPE. Typical controls include:

• Segregation of waste streams and secure containment to minimise spill and contamination risks;
• Use of mechanical aids and team lifting to reduce manual handling injuries;
• Safe loading and securing procedures for vehicles to prevent shifting loads and falls;

Staff will be trained in safe handling techniques specific to business waste removal and on recognising hazardous materials. Procedures for the identification and safe management of hazardous wastes are in place, with clear escalation routes for materials that require specialist disposal. All employees must inspect and report defects in equipment, containers and vehicles immediately.

Vehicle safety and driver competence are critical. Vehicles used for rubbish removal service calls are maintained under a planned maintenance schedule. Drivers must hold appropriate licences, complete daily vehicle checks and adhere to load weight limits. Journey planning considers traffic, loading/unloading locations and pedestrian access to reduce risks.

Emergency preparedness and incident reporting: Our emergency arrangements cover spills, fires, medical emergencies and road traffic incidents. Incident reporting procedures ensure timely notification, investigation and corrective action. Records of incidents and near-misses are reviewed to identify trends and prevent recurrence. We adopt a no blame approach to reporting to encourage openness and learning.

Training and competence: Mandatory induction and task-specific training are provided for all staff involved in the rubbish collection and waste management operations. Refresher training and competency assessments are conducted periodically. Training records are retained as part of our compliance documentation.

Monitoring, audit and continuous improvement: Performance is monitored through routine inspections, internal audits and key performance indicators related to safety, environmental compliance and service delivery. Findings lead to action plans and policy updates. Senior management reviews the policy annually or sooner if legislative or operational changes require it.

Health surveillance and wellbeing: Where appropriate, health surveillance is provided for roles with specific exposures. Occupational health advice is available to support staff wellbeing. We encourage a culture of safety where employees feel empowered to raise concerns without fear of reprisal.

Records and documentation: All risk assessments, training logs, vehicle maintenance records, incident reports and audit findings are retained for the periods required by law and good practice. Documentation supports accountability and enables continuous improvement across the rubbish removal and commercial waste collection services.

Review and amendment: This Health and Safety policy is a living document. It will be reviewed at least annually or after significant incidents, changes in operations or updates to legislation. Changes will be communicated to all stakeholders and implemented through revised procedures, training and controls. The overall aim is to maintain a safe working environment for everyone involved in business waste removal and to ensure our rubbish company service area operates responsibly and legally.